NEFSE / SUPPORT
Support
Having a problem?
Write to [email protected]; I’ll get back to you within 2 business days.
FREQUENTLY ASKED QUESTIONS
Where is my information stored?
Only on your phone, in encrypted form.
Will my records transfer if I change phones?
Not in this version; records are tied to that phone.
How do I delete my information?
Settings › Delete my data.
I smoked a cigarette. Is all my progress reset?
No; only the “since your last cigarette” counter restarts. Your forest and badges stay as they were.
I’m not receiving notifications.
Check Nefse’s notification permission in your phone settings.